Customer Service

Your Commissary’s Customer Experience Purchaser Survey The Customer Experience Purchaser Survey is the first survey we’re offering through ForeSee®, our new customer survey platform, which is also used by NEXCOM and commercial grocers. Have you tried it yet? You’ll find the survey invitation at the bottom of your receipt, which …

Back-to-School Sidewalk Sales Class is in session! Well, almost, at least… school will start soon for children and college students alike, if it hasn’t already, and Your Commissary wants to help you prepare! So find your desk, because it’s time to study for our 2019 Back-to-School Sidewalk Sales! (Don’t worry — …

We are continuing to roll out our new CLICK2GO service integrated with our enterprise business system, as we prepare to launch it at a second location – the Oceana NAS Commissary – on June 3! Expanding The New CLICK2GO Service CLICK2GO can make grocery shopping simpler and more convenient for …

Spring has sprung! The sun is shining, birds are singing, flowers are blooming in your yard… and savings are blooming at Your Commissary! That’s because we’re offering our spring sidewalk sales at commissaries worldwide from mid-April through the end of May, coinciding with the Month of the Military Child in …

It’s no secret, sales are down.  If you look at where sales for the commissary agency peaked in 2012, sales have decreased about 25 percent.  This is not all at once of course.  The decrease has averaged about 5 percent each year from 2012.  It’s slight grade on a slope.  …

There are a lot of working parts that are necessary to get you the groceries you need and deserve. Your commissary works hard behind the scenes as part of a well-oiled machine. Because of all these moving parts, safety is a top priority for DeCA. Not only do we work …

The convenience of grocery shopping from the comfort of your home, then paying and picking up your order curbside at the store is now reality for customers at Fort Eustis! We officially launched CLICK2GO service at the Fort Eustis Commissary on Friday, March 1! The ordering experience at the Fort …

Are early shopping options offered at commissaries all the same at all stores? Not quite… but don’t be alarmed! (About early shopping, that is… but if you are going to shop early, definitely set your alarm clock! Two totally different things, I assure you.) Before you decide to hit snooze …

Your Commissary wants to make your holiday shopping easier and relieve the pressure of the holiday rush. That’s why we’ve announced that our stores will operate under a holiday schedule, starting Dec. 24! This means that many of the commissaries normally closed on Mondays will be open on Christmas Eve, …

When you’re shopping for the holiday season, don’t forget to stop by Your Commissary! Whether you’re preparing a holiday meal or looking for a good deal on some stocking stuffers, you might be surprised by what we have in store for one-stop shopping. “Forget the panic over last minute stocking-stuffer …