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Customer Service

Have You Taken Our New Customer Survey Yet?

Your Commissary’s Customer Experience Purchaser Survey The Customer Experience Purchaser Survey is the first survey we’re offering through ForeSee®, our new customer survey platform, which is also used by NEXCOM and commercial grocers. Have you tried it yet? You’ll find the survey invitation at the bottom of your receipt, which …

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Back-to-School Sidewalk Sales 2019

Young girl holding salad in container smiles while looking towards a Back-to-School logo

Back-to-School Sidewalk Sales Class is in session! Well, almost, at least… school will start soon for children and college students alike, if it hasn’t already, and Your Commissary wants to help you prepare! So find your desk, because it’s time to study for our 2019 Back-to-School Sidewalk Sales! (Don’t worry — …

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A Slope of Change

It’s no secret, sales are down.  If you look at where sales for the commissary agency peaked in 2012, sales have decreased about 25 percent.  This is not all at once of course.  The decrease has averaged about 5 percent each year from 2012.  It’s slight grade on a slope.  …

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Playing it Safe

There are a lot of working parts that are necessary to get you the groceries you need and deserve. Your commissary works hard behind the scenes as part of a well-oiled machine. Because of all these moving parts, safety is a top priority for DeCA. Not only do we work …

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Don’t Be Alarmed about Early Shopping Options

Don't Be Alarmed text with red alarm clock in background

Are early shopping options offered at commissaries all the same at all stores? Not quite… but don’t be alarmed! (About early shopping, that is… but if you are going to shop early, definitely set your alarm clock! Two totally different things, I assure you.) Before you decide to hit snooze …

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