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Customer Service

Scoring Your Commissary’s Service (with Safety Precautions)!

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As the Agency's Consumer Advocate, my focus is always on you, our valued customers, who have earned this benefit. If you are randomly selected to take the CCSS at Your Commissary, then I encourage you to take the time – if you can spare it – to provide thoughtful responses to the survey, through whichever method you feel most comfortable using.

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Have You Taken Our New Customer Survey Yet?

Your Commissary’s Customer Experience Purchaser Survey The Customer Experience Purchaser Survey is the first survey we’re offering through ForeSee®, our new customer survey platform, which is also used by NEXCOM and commercial grocers. Have you tried it yet? You’ll find the survey invitation at the bottom of your receipt, which …

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Back-to-School Sidewalk Sales 2019

Young girl holding salad in container smiles while looking towards a Back-to-School logo

Back-to-School Sidewalk Sales Class is in session! Well, almost, at least… school will start soon for children and college students alike, if it hasn’t already, and Your Commissary wants to help you prepare! So find your desk, because it’s time to study for our 2019 Back-to-School Sidewalk Sales! (Don’t worry — …

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A Slope of Change

It’s no secret, sales are down.  If you look at where sales for the commissary agency peaked in 2012, sales have decreased about 25 percent.  This is not all at once of course.  The decrease has averaged about 5 percent each year from 2012.  It’s slight grade on a slope.  …

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Playing it Safe

There are a lot of working parts that are necessary to get you the groceries you need and deserve. Your commissary works hard behind the scenes as part of a well-oiled machine. Because of all these moving parts, safety is a top priority for DeCA. Not only do we work …

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