Customer Service

Learn why giving the gift of groceries to your loved ones in the military community might be more fitting than ever this holiday season!

As the Agency's Consumer Advocate, my focus is always on you, our valued customers, who have earned this benefit. If you are randomly selected to take the CCSS at Your Commissary, then I encourage you to take the time – if you can spare it – to provide thoughtful responses to the survey, through whichever method you feel most comfortable using.

We're collaborating with our military resale partners to deliver more value and convenience to you, our valued customers, including adding options for purchasing commissary or exchange gift cards!

Your Commissary’s Customer Experience Purchaser Survey The Customer Experience Purchaser Survey is the first survey we’re offering through ForeSee®, our new customer survey platform, which is also used by NEXCOM and commercial grocers. Have you tried it yet? You’ll find the survey invitation at the bottom of your receipt, which …

Back-to-School Sidewalk Sales Class is in session! Well, almost, at least… school will start soon for children and college students alike, if it hasn’t already, and Your Commissary wants to help you prepare! So find your desk, because it’s time to study for our 2019 Back-to-School Sidewalk Sales! (Don’t worry — …

We are continuing to roll out our new CLICK2GO service integrated with our enterprise business system, as we prepare to launch it at a second location – the Oceana NAS Commissary – on June 3! Expanding The New CLICK2GO Service CLICK2GO can make grocery shopping simpler and more convenient for …

Spring has sprung! The sun is shining, birds are singing, flowers are blooming in your yard… and savings are blooming at Your Commissary! That’s because we’re offering our spring sidewalk sales at commissaries worldwide from mid-April through the end of May, coinciding with the Month of the Military Child in …

It’s no secret, sales are down.  If you look at where sales for the commissary agency peaked in 2012, sales have decreased about 25 percent.  This is not all at once of course.  The decrease has averaged about 5 percent each year from 2012.  It’s slight grade on a slope.  …

There are a lot of working parts that are necessary to get you the groceries you need and deserve. Your commissary works hard behind the scenes as part of a well-oiled machine. Because of all these moving parts, safety is a top priority for DeCA. Not only do we work …

The convenience of grocery shopping from the comfort of your home, then paying and picking up your order curbside at the store is now reality for customers at Fort Eustis! We officially launched CLICK2GO service at the Fort Eustis Commissary on Friday, March 1! The ordering experience at the Fort …