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Commissary Transformation

Don’t Follow the Crowd

When the crowd is going one way, it’s usually a good idea to go the other direction. We don’t want to do the same things or we will get lost in the same problems. We could fall off the same cliff or run into the same barrier. At the Defense …

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In It to Win It

Your commissary is good at saving you money. We continue to expand our store brands and YES! Program items. This increases the number of products that we can offer at low prices. However, we cannot offer ALL products at a lower price than our competitors. It does not work this …

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Game of Grocers

Between battles lost and won lay empires. We seem to be winning the battle of the grocers. In the April 16 edition of Consumer Reports, the Defense Commissary Agency stores were ranked 12th out of 96 grocery chains. That’s fairly high makes and it shows our initiatives to bring DeCA …

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“Rack”ing up the Savings

Innovation drives change but partnerships drive success. Partnership provides the opportunity to offer unique value to you, the customer. The timing could not be better for another partnership that benefits you in more ways than we could have hoped. Sinus and flu season is hitting us hard, but luckily we …

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Your New Commissary Portal

Your commissary agency is constantly looking for ways to make your shopping experience better. So it should be no surprise we developed a new customer portal tailored directly to you, the customer. We wanted to make shopping easier than ever and that starts by empowering our customers with the latest …

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We Care About You

It’s Family Meals Matter month and we care about you. Since your little hero is back to school by now, we are taking a hard look your family’s readiness and resilience. In keeping with commissary tradition, this means saving you money while making it easier for your family to stay …

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Let’s Reset

Okay, the store has been reset and now you can’t find anything. The aisles are rearranged, products are deleted and the store layout is confusing. Some customers’ rationale would be “DeCAs goal was to drive customers away to so we can close the commissary.” The opposite of that is “You …

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YES!!!!

I get excited just by saying it.  You can almost feel the energy if you say it yourself.  Better than yep, the YES! campaign is here.  The YES! campaign is a new initiative aimed at ensuring that DeCA is providing patrons with great savings on a daily basis for many …

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