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Customer Service

No, you make me a sandwich.

I can certainly make you a sandwich. The commissary system is a well-rounded and well-oiled machine. Part of that machine is the deli/bakery where you can get made-to-order cakes, sandwiches, cheeses, specific-cut meats and hopefully, a waiting smile. Moreover, not all commissary stores have a deli or a bakery. Overseas, …

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Three options are better than two

We have received a multitude of feedback on the use of baggers in the commissary; some for and some against. Before customers had only two options: go through the regular lines or go through self-checkout. Both had their perks and detriments. Self-checkout can be slow unless you have only a …

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Where did my coffee go?

Many employees that work at the Defense Commissary Agency are also eligible shoppers of the commissary.  This gives us a unique ability to understand the ins and outs of the military resale network.  We even share in your frustrations that sometimes occur.  Decisions we make as an agency effect our …

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Checking out with the MILITARY STAR Card

Checking out with the MILITARY STAR Card

As you may know, all commissaries around the world began accepting the MILITARY STAR card last fall. Now that the frenzy of the holiday season has come to a close, we wanted to check in with you to make sure you got word of this news and share the benefits …

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